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Shipping & Returns

We like those news channels 24 hours a day: http://www.converseshoeblack.co.uk/ love keep you informed throughout the process of order.
1. All orders will be shipped from our warehouse within 24-48 hours after paying successfully for this.
2. When you successfully place an order on our website, you will receive an order confirmation within 24 hours by us. Once your order begins its road trip from our warehouse to you, we'll send you another email with the tracking information for your package.
3. All packages will be delivered by DHL, TNT, FedEx, etc. usually within 5 to 7 business days to arrive.
4. Do not forget, we always arrange shipment from Monday to Friday only. If you need shipment on weekends, please contact our customer service.
Return policy:

Returnable:
We are committed to your complete satisfaction. If you are not satisfied with our products, we will be happy to accept a return.
1. If u want to return your purchase for exchange, you must contact us within 30 days of receipt; for full refund, within 7 days. After the period of time, we do not accept any return.
2. Reasons ensure your returned items in original packaging with all accessories, tags, not worn, altered or washed and can be re sold.
3. original shipping and handling fees are not refundable. Return shipping is at the customer's expense.
4. Please advise the tracking number when you return your purchase, as we can not be responsible for lost shipments. We will refund you after we have received your items.
5. All returns are subject to the FAQ on our website entitled "How do I return / exchange my order?" After u contact us, we will offer you the detailed return address and instructions to complete your return.
Any question, please contact us.
Shipping & Returns
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